Privacy Policy
We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information.
Last updated: July 2026
1. Introduction
Vishnu Agency ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.vishnuagency.co.in, use our services, or interact with us.
We comply with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, as applicable in India.
Please read this Privacy Policy carefully. By accessing our website or using our services, you acknowledge that you have read and understood this policy.
2. Information We Collect
We may collect the following types of information when you visit our website or interact with us:
Personal Information You Provide
- Name, email address, phone number, and shipping/billing address when you place an order or submit an inquiry
- Company name and GSTIN when registering as a dealer or distributor
- Payment information (processed securely through third-party payment gateways — we do not store complete payment card details)
- Any other information you choose to share through contact forms, email, or phone calls
Information Collected Automatically
- IP address, browser type, device type, operating system, and browsing behaviour through cookies and similar technologies
- Pages viewed, time spent on pages, referring URL, and other website usage analytics
- Location data (approximate, based on IP address)
4. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfil your orders, including shipping, warranty registration, and customer support
- To communicate with you regarding your orders, inquiries, and account
- To send you product updates, promotional offers, and newsletters (with your consent where required by law)
- To improve our website, products, and services based on your feedback and usage patterns
- To prevent fraud, enforce our terms of service, and comply with legal obligations
- To analyse website traffic and user behaviour for business analytics
5. Information Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With trusted third-party service providers who assist us in operating our website, processing payments, delivering shipments, or conducting business analytics — under strict confidentiality agreements
- With law enforcement, government authorities, or legal entities when required by applicable law, court order, or to protect our legal rights
- In connection with a business transfer, merger, or acquisition (with notice to you)
- With your explicit consent or at your direction
6. Data Security
We implement reasonable physical, electronic, and managerial security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.
All sensitive data transmitted between your browser and our website is encrypted using SSL/TLS technology. Our payment processing partners adhere to PCI DSS standards.
However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but strive to protect your information to the best of our ability.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
When we no longer need your information, we will securely delete or anonymise it. Order-related data may be retained for accounting and tax compliance as required by Indian law.
8. Your Rights & Choices
Under applicable data protection laws, you have the following rights regarding your personal information:
- Right to Access: Request a copy of the personal information we hold about you
- Right to Correction: Request correction of inaccurate or incomplete information
- Right to Deletion: Request deletion of your personal information, subject to legal retention requirements
- Right to Withdraw Consent: Withdraw any consent you have provided for processing your data
- Right to Opt-Out: Unsubscribe from marketing communications at any time using the link in our emails or by contacting us
To exercise any of these rights, please contact us using the information in Section 11. We will respond to your request within the timeframe required by applicable law.
9. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational reasons. We will notify you of material changes by posting the updated policy on this page with a revised "Last Updated" date.
We encourage you to review this Privacy Policy periodically. Your continued use of our website after any changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Vishnu Agency
Email: vishnuagencypc@gmail.com
Phone: 9828953495
Address: Survey No. 171, Plot No. 32, x' Road, near Ghanapur, Kardanur, Patancheru, Hyderabad, Telangana 502300
Privacy Questions?
If you have any concerns about how we handle your data, please get in touch.
Contact Us